Weavey for Travel Agencies

Plan more trips. Chase fewer messages.

Weavey answers travel enquiries, follows up quotes and keeps travellers informed. Your consultants step in when needed.

Travel Agencies
Japan in March, 4 pax, how much?3:04 AM
From RM6,200 each ✈️ Which dates?3:04 AM
10–17 March3:05 AM
Farah will send 3 options!3:05 AM
Sound familiar?

Your day, before Weavey.

How much for Japan?
8:14 PM
No dates · no pax · no budget
“How much for Japan?” — and nothing else.
Japan 6D5N quote attached · RM5,800 per person.
Mon 3:30 PM
Seen · no reply for 5 days
Quotes sent, then silence.
3:12 AM
Hi, our flight got cancelled!!
3:12 AM
What do we do now?
3:13 AM
Office opens at 9:00 AM
Travellers messaging at 3am from abroad.
The day with Weavey

How Weavey helps, one moment at a time.

1Planning the trip
AI agent · Jalan-Jalan AssistantLive
Goal
Understand the trip in one chat
Knows about
PackagesVisa infoHotelsT&Cs
What it does
Asks the key questions
Builds a trip summary
Sends it to a consultant
Tone WarmFormal · Hands off to Consultant
9:41
JT
Jalan-Jalan Travel
Business account
Today
4 pax, Korea, December, around RM5k each10:14 PM
Sounds fun! Which dates, and hotel or apartment?10:14 PM
15–22 Dec, hotel near Myeongdong10:15 PM
Handed to Farah (consultant)
Summary for your staff
4 friends · Seoul · 15–22 Dec · ~RM5k each · hotel near Myeongdong
Moment 01

Understand the trip in one chat

Behind the scenes
1
Asks the key questions
2
Builds a trip summary
3
Sends it to a consultant
Consultants get the full picture, not a vague enquiry.
Automation · Packages matched to their budgetLive
Trigger
Daily customer scan
Look up
Searches your packages
Send message
Sends the best matches
Assign to staff
Passes their pick to a consultant
9:41
JT
Jalan-Jalan Travel
Business account
Today
Here are 3 Seoul packages within your budget ✈️1:07 AM
1:07 AM
The second one!1:08 AM
Great choice. Farah will finalise it with you.1:08 AM
Moment 02

Packages matched to their budget

Behind the scenes
1
Searches your packages
2
Sends the best matches
3
Passes their pick to a consultant
Faster suggestions, only from what you actually sell.
Automation · Quotes followed up, never forgottenLive
Trigger
Time since last visit
Wait
Waits a couple of days
Send message
Follows up personally
Assign to staff
Tells the consultant when ready
9:41
JT
Jalan-Jalan Travel
Business account
Today
Hi Kevin, any questions on the Korea quote?4:00 AM
Bit pricey4:00 AM
We have a similar package at RM4,300 — want to see it?4:01 AM
Yes, let’s go!4:01 AM
Farah told: ready to book
Moment 03

Quotes followed up, never forgotten

Behind the scenes
1
Waits a couple of days
2
Follows up personally
3
Tells the consultant when ready
Fewer trips lost to forgotten quotes.
2Booking it
Automation · Booking details, collected in chatLive
Trigger
Documents requested
Collect docs
Collects traveller details
Check payment
Sends the deposit link
Update record
Updates the booking
9:41
JT
Jalan-Jalan Travel
Business account
Today
Please send passport names for all 4 travellers 🛂6:53 AM
Kevin Tan, Aiman Hakim, Ravi Kumar, Mei Ling Ong6:53 AM
Thanks! Pay your deposit here: weavey.link/pay6:54 AM
Moment 04

Booking details, collected in chat

Behind the scenes
1
Collects traveller details
2
Sends the deposit link
3
Updates the booking
Bookings completed without endless messages.
Automation · Travel documents, all in one placeLive
Trigger
Documents requested
Collect docs
Lists what’s needed
Reminder
Reminds about missing items
Assign to staff
Staff check them
9:41
JT
Jalan-Jalan Travel
Business account
Today
Still need: passport copy for Aiman 🛂9:46 AM
PASPORT MALAYSIA
A 1234 5678
Here9:46 AM
All documents received ✅9:47 AM
Moment 05

Travel documents, all in one place

Behind the scenes
1
Lists what’s needed
2
Reminds about missing items
3
Staff check them
No more chasing passports one by one.
Automation · Friendly payment remindersLive
Trigger
Scheduled check
Reminder
Sends a friendly reminder
Check payment
Checks if it’s paid
Update record
Stops once paid
9:41
JT
Jalan-Jalan Travel
Business account
Today
Hi Kevin, your balance of RM12,400 is due next Friday. Pay here: weavey.link/pay12:39 PM
Paid!12:39 PM
Received, thank you 🙏 You’re all set.12:40 PM
Moment 06

Friendly payment reminders

Behind the scenes
1
Sends a friendly reminder
2
Checks if it’s paid
3
Stops once paid
Payments in on time, no awkward calls.
3On the trip — and after
Automation · Ready before they leaveLive
Trigger
Documents requested
Collect docs
Sends the itinerary
Send message
Shares meeting details
Reminder
Final reminder before departure
9:41
JT
Jalan-Jalan Travel
Business account
Today
5 days to Japan! 🇯🇵 Here’s your itinerary 📎3:32 PM
Meeting point: KLIA, Gate C, 6am3:32 PM
Emergency contact: Farah, any time3:33 PM
Thank you!! So excited3:33 PM
Moment 07

Ready before they leave

Behind the scenes
1
Sends the itinerary
2
Shares meeting details
3
Final reminder before departure
Travellers prepared, without consultants messaging everyone.
Automation · Calm updates when plans changeLive
Trigger
Daily customer scan
Look up
Finds who’s affected
Send message
Tells everyone right away
Assign to staff
Passes those needing help to staff
9:41
JT
Jalan-Jalan Travel
Business account
Today
Your Kyoto tour time has changed to 2pm. Reply OK to confirm 🙏6:25 PM
OK6:25 PM
Can we change our hotel day too?6:26 PM
Handed to Farah
Moment 08

Calm updates when plans change

Behind the scenes
1
Finds who’s affected
2
Tells everyone right away
3
Passes those needing help to staff
Everyone informed at once; staff help those who need it.
AI agent · Jalan-Jalan AssistantLive
Goal
Help during the trip, day or night
Knows about
PackagesVisa infoHotelsT&Cs
What it does
Answers trip questions
Pulls up their booking
Sends urgent issues to staff
Tone WarmFormal · Hands off to Consultant
9:41
JT
Jalan-Jalan Travel
Business account
Today
What time is our transfer tomorrow?9:18 PM
8:30am from your hotel lobby 🚐9:18 PM
My bag is missing at the airport!9:19 PM
Handed to Farah — urgent
Summary for your staff
Kevin Tan · Osaka · bag missing at the airport · booking JP-2241
Moment 09

Help during the trip, day or night

Behind the scenes
1
Answers trip questions
2
Pulls up their booking
3
Sends urgent issues to staff
Quick answers, with real people for real problems.
Calendar · Jalan-Jalan TravelThis week
MonTueWedThuFri9 AM Consult Briefing 11 AM Visa check Consult 1 PM Call · Sarah Consult 3 PM Briefing Consult 5 PM Consult Visa check
New booking added by Weavey
9:41
JT
Jalan-Jalan Travel
Business account
Today
Welcome back! How was Japan? 🌸12:11 AM
Amazing, the kids loved it12:11 AM
So happy! Would you leave us a quick review? weavey.link/review12:12 AM
Year-end trip ideas for your family? 🎄12:12 AM
Moment 10

Bringing travellers back

Behind the scenes
1
Asks how it went
2
Remembers what they like
3
Suggests the next trip
One-time travellers become regulars.
Inbox · Jalan-Jalan TravelAI handling 33Needs you 2
SG
Sarah (group of 4)
Upgrade the hotel?
Needs you
AR
Arif R.
Bali in March?
AI replied
YL
Yen L.
Passport uploaded
Docs received
NK
Nisha K.
Balance paid
Paid
Sarah · WhatsAppAssigned to Farah
Summary for your staff
Group: 4 friends
Trip: Seoul, 15–22 Dec
Budget: around RM5k each
Status: deposit pending
Seoul package locked in for 15–22 Dec. Deposit link sent!
Can we upgrade to a hotel in Myeongdong?
Handed to Farah · hotel upgrade
What your team sees

Farah sees the trip, not 60 messages

Your team handles the important conversations. Weavey handles the repetitive ones.

Results

What changes for your business.

Quote sent · 2 days ago
Hi! Any questions on the Japan quote? Your dates are still open.
10:00 AM
Can we do 5 nights instead?
10:25 AM
Followed up automatically
Quotes followed up
Bali for 4, March school holidays?
8:14 PM
Here are 3 packages under RM 9k — want the villa one?
8:14 PM
Trip booked · deposit paid
More trips booked
Welcome back from Japan! Early-bird Korea for year-end is open.
Mon 9:00 AM
Tell me more!
Mon 9:40 AM
Repeat booking started
Repeat travellers

Questions owners ask us

Will it sound like a robot?
No. Replies are friendly and short, in your agency’s tone.
Can my consultants still reply?
Yes. Consultants can jump into any chat at any time.
Does it only suggest our packages?
Yes. It only shares packages from your own list.
Does it work with our booking system?
Yes. Weavey connects to the system you already use.
What about urgent problems during a trip?
They go straight to your team, with the booking details attached.

Let Weavey plan the first step.